Juan Carlos Miranda has been living in Costa Rica for about 28 years and he’s been paying her mother’s CCSS insurance for about 15 years.
However, the older adult is uninsured and apparently she is paying for her medicine without the CCSS because their residence card expired. To renew it, Juan Carlos must prove, with authenticated documents from his native Nicaragua, that he is her son.
We haven’t received any document from Migration. People call and that’s the way everything is done. My mom is in treatment, she is in a wheelchair and officials do not give her the document because they tell her that they are expired. Now, with the digital thing, I get a document, a form to fill with information related to my wage and other things; I’ve filled it, I’ve taken it to Migration three times and three times something has been missing. Now they’ve told us they need the authenticated, apostilled birth certificate… that lasts two months!
declared Juan Carlos.
The CCSS maintains that, due to the Reform of the Health Insurance Regulations, a series of regulations were established for family-benefit procedures, for which, if there is no alternative means of verifying the information, officials must request, among others:
-Identity card of the father and / or mother. It must be in force and in good condition.
-The child’s birth certificate of the direct insured person to verify the bond.
-When there are foreigners involved, the certifications must comply with the regulations of the Ministry of Foreign Affairs and Worship.
In that sense, they must apostille the documents. By doing that, authorities will internationally certificate the authenticity of the public documents issued in each member country and the document will have legal effect in Costa Rica,
stated the CCSS in an email.
If this document is already in the administrative file of the Health Area, it is not necessary for the user to submit it one more time, since the link does not change over time.
“When a family benefit expires, as established in the mentioned reform, the direct insured person must make a new request to proof that the conditions explained in the previous family benefit are still the same,” informed the CCSS.
It is sad that Juan Carlos has no other option than waiting and it is even sadder when his mother is the affected one.