Post Office in Zapote has onsite customs office
In 2009, Correos de Costa Rica did not have resources to pay Christmas bonuses. The company had asphyxiating debts with the state. By that time 78% of its revenue came from traditional mail and only 22% from new services, such as courier and electronic services.
Today the story is diametrically different, since in 2015 the company reported earnings of ¢ 1,333 million, as a result of an expansion of the services provided. Now 31% of the company’s revenues come from traditional services, 35% from express packaging, 18% from outsourcing services, 10% from electronic services and 6% from custom mail service for institutions.
We are proud to tell the country that we are no longer a burden for the state,”
says Mauricio Rojas, manager of the state corporation.
Currently, citizens who visit a post office can send a package, shop online, ask for a public registry certification, receive U.S. Visas and passports, get a weapons’ permit and file a residence certificate.
The goal of Correos de Costa Rica is to consolidate the expansion of the company to make it a top – level logistics operator, which is why it will launch a pilot project in the metropolitan area, so that all messengers have “handheld” devices or mobile terminals that serve to register the received courier and packages immediately.